An organization expresses its values in how it operates, and operations must be aligned with its mission and culture to be successful. Finance, HR, administration, and other operations are the foundational aspects of mission-driven organizations, providing critical infrastructure for programmatic work and the staff experience. Yet how an organization operates is often undervalued and under-resourced.

After two decades in mission-driven operations, Andrea’s journey from spreadsheet enthusiast to Chief Operating Officer has equipped her with a profound understanding of the pivotal role that operational leadership plays in organizational efficacy. She has also observed how the operations function at a organization centralizes enormous power, highlighting the need for equitable and inclusive systems. Her perspective emphasizes the 'how' to complement the 'what' of an organization's mission and programs, infusing values-based decision-making that aligns intentions with actions. Andrea’s goal is for policies, systems, and culture to reflect the changes that the world needs - outside and inside organizations.

Our complementary approaches - fractional operations leadership, consulting, and mentorship - can support you in making a meaningful investment in operations at your organization.